How to track order

Myallfeet supports two way to track your order:

1.Track it in our website; 2. track it in 17track logistics website. The detail processes are as follows:

 

1. How to track your order in our website

 

It is more easy to track order status in our website, all you need is email address and order number, please find order from order confirmation.

*After you place the order, you will receive order confirmation within 24 hours. If you are not receive it, please check your spam mailbox first. If the spam mailbox has not received the order confirmation, please contact our customer service email: [email protected] we will send you the order confirmation in 12 hours for you. Please don't worry, we won't cause you any loss.

 

• Log into our website: https://www.myallfeet.com/ Scroll to the bottom of the page to find Track Your Package.

(Mobile user)

For computer or ipad users, please find the icon of the small airplane in the upper right corner of the page, and then click.

(Computer user)

 

2)  Find the order number from order confirmation, enter your order number and email address information to tracking web page. Then click “Submit”;

3) Your order details will be shown immediately.

 

NOTE: If the parcel still under preparation, then the tracking number won’t show, please wait 1-5 days.

4) Click the “TRACK” bottom, the page will go to the logistics information page.

2.How to track order status in 17track

You have 2 ways to get tracking number, log in our website to check the tracking number, or consult our customer service (email: [email protected]) to have this information. After got the tracking number, you can track the order status.

 

1) Log in our website, find the tracking part, Click the “TRACK”, the page will go to the logistics information page.


2) Log in 17track web: https://www.17track.net/en, enter your tracking number, then click the “TRACK” bottom, the tracking information will show.

3) We will send you shipment notice after the parcel shipped out, please check your email box. Find the tracking number from email content, click the tracking number then the link will go to logistic website, the tracking information will show.

NOTE: If the parcel still under preparation, then the tracking number won’t show, please wait 1-5 days.